A public record "includes any writing that contains information relating to the conduct of the public's business … prepared, owned, used or retained by a public body regardless of physical form or characteristics," per 192.410(4)(a). "Writing" as defined by 192.410(6), "means handwriting, typewriting, printing, photographing and every means of recording, including letters, words, pictures, sounds, or symbols, or combination thereof, and all papers, maps, files, facsimiles or electronic recordings."

You can expect an acknowledgment of your request within 5 business days (Monday-Friday 7:00am-5:00pm) of receiving the request form. We may request additional information or clarification from the requester for the purpose of expediting our response. Once the records coordinator has enough information to find the records in question they will provide the requestor with an invoice that must be paid before records can be released.

Often once payment is made records are made available within a few business days. If it will take longer than this due to the complexity of the request the department records coordinator will provide a time estimate to deliver the records based on the number of records and/or the difficulty of compiling, calculating, or retrieving the records.

Incident Printouts/Premise and Phone Histories - $10 each. If request is greater than 5 printouts, the hourly rate of $55/hour will be charged

Audio Recordings - $55 minimum with a $55/hour rate for large requests that go beyond one hour.

Create an account in our Record's Request Portal, fill out the request form with as many details as possible and submit. Our Records clerk will review your request and respond with either a request for more information or with information on how to make a payment.

Requests for records may include the following data: Audio recordings of 9-1-1 emergency and non-emergency phone calls to and from CCOM, radio traffic of recorded channels for police and fire dispatch, mobile data terminal (MDT) messages, Computer Aided Dispatch (CAD) printouts of incidents, premise history printouts for house and street addresses, and phone number history.

Under ORS 192.420, every person has a right to inspect any nonexempt public record. This right extends to any corporation, partnership, firm or association. Generally, the motive and need of the person requesting access to public records are irrelevant. However, the identity and motive of the person seeking disclosure of a particular record may be relevant in determining whether a record is exempt under a conditional exemption.

Clackamas County Department of Communications, C-COM (CCOM) emergency response records are Public Records. Law Enforcement Data System (LEDS) information, Protected Health Information (PHI), and/or other information protected by state or federal law may be restricted. All processed requests that are redacted of restricted information will be noted as such.

In any case in which a person is refused an opportunity to inspect or receive copies of a record pertaining to individuals other than elected officials, the requester may file a petition for disclosure with the District Attorney. If the District Attorney's order is adverse to the county, the county can then appeal to the Circuit Court. If the order is adverse to the petitioner, or is not complied with, the petitioner can appeal to the Circuit Court (192.460)