Welcome to Clackamas County 911 Public Records Portal

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Clackamas County Department of Communications, C-COM (CCOM) emergency response records are Public Records. Law Enforcement Data System (LEDS) information, Protected Health Information (PHI), and/or other information protected by state or federal law may be restricted. All processed requests that are redacted of restricted information will be noted as such.

Requests for records may include the following data: Audio recordings of 9-1-1 emergency and non-emergency phone calls to and from CCOM, radio traffic of recorded channels for police and fire dispatch, mobile data terminal (MDT) messages, Computer Aided Dispatch (CAD) printouts of incidents, and premise history printouts for house and street addresses. These records are retained for 3 years which meets standards set by state and local law.


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A public record "includes any writing that contains information relating to the conduct of the public's business … prepared, owned, used or retained by a public body regardless of physical form or characteristics," per 192.410(4)(a). "Writing" as defined by 192.410(6), "means handwriting, typewriting, printing, photographing and every means of recording, including letters, words, pictures, sounds, or symbols, or combination thereof, and all papers, maps, files, facsimiles or electronic recordings."

You can expect an acknowledgment of your request within 5 business days (Monday-Friday 7:00am-5:00pm) of receiving the request form. We may request additional information or clarification from the requester for the purpose of expediting our response. Once the records coordinator has enough information to find the records in question they will provide the requestor with an invoice that must be paid before records can be released.

Often once payment is made records are made available within a few business days. If it will take longer than this due to the complexity of the request the department records coordinator will provide a time estimate to deliver the records based on the number of records and/or the difficulty of compiling, calculating, or retrieving the records.

Incident Printouts/Premise and Phone Histories - $10 each. If request is greater than 5 printouts, the hourly rate of $55/hour will be charged

Audio Recordings - $55 minimum with a $55/hour rate for large requests that go beyond one hour.

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**AT&T/FirstNet Outage** AT&T/FirstNet users may be unable to make calls, including 911. If you have an emergency and are unable to call 911, please try calling from a landline/cell phone with a different carrier (if available) or report to your nearest police or fire station. https://t.co/VxmvMaLkHl

⚠️Level 1 (Be Ready!) evacuation notice for some areas of SE Lusted Rd and Sandy River ⚠️ See https://t.co/mn6Z65qma6 for detailed info and updated evacuation maps https://t.co/S1M0YgfRew

Clackamas 911 is hiring 9-1-1 call takers! Visit our job posting here: https://t.co/wW1GCMxb2y https://t.co/JYLsNtSHfd

As of 0715 today, we have been advised that the nationwide Verizon issue has been fixed and should not result in any busy signals to 911.

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